Refund Policy

At SpectralNodes, we understand that sometimes circumstances may change, and you may need to cancel your services. Therefore, we offer a flexible refund policy to ensure customer satisfaction.

Refund Period

We provide a 5-day full refund period from the date of initial purchase. If you are not satisfied with our services for any reason within this period, you are eligible for a full refund, no questions asked.

How to Request a Refund

To request a refund, please contact our customer support team within the refund period. You can reach us via email at [email protected] or through our live chat support on our website. Please provide your account details and the reason for your refund request.

Refund Process

Once we receive your refund request, our team will review it and process the refund within 3-5 business days. Refunds will be issued back to the original payment method used for the purchase.

Exceptions

Please note that certain circumstances may prevent us from providing a refund, including but not limited to:

• Instances where the refund period has expired.
• Violations of our terms of service.
• Abuse of our refund policy.

If you have any questions or concerns regarding our refund policy, feel free to contact us. Your satisfaction is our priority, and we're here to assist you every step of the way.

Last Updated: 01.03.2024